Your Privacy
Thank you for visiting our website www.ommisolutions.com.au.
Ommi Solutions seeks to improve your online experience; building and maintaining your trust is an important part of our mission. We acknowledge that our success in achieving our mission is partially based on your protections of your privacy and safeguarding of your personal information. The Privacy Policy explains how we achieve this while providing you with an optimal online experience.
Ommi Solutions is a registered Australian Company. Our Full name is Ommi Solutions Pty Ltd. Registered ABN 16 648 315 333. Personal information that we collect, process, and use in providing Ommi Solutions services is controlled by this company. At present we do not have any subsidiaries or, affiliate entities, neither are we part of a larger corporation.
Ommi Solutions is committed to protecting your privacy as a customer and a visitor to our website. We use the information we collect about you to maximize the services and products that we provide to you via our website and through our business. We will not use or share your information with anyone except as described in this Privacy Policy. We respect the privacy and confidentiality of the information provided by you, and we adhere to the Australian Privacy Principles contained in The Privacy Act 1988 and General Data Protection Regulations (GDPR) to ensure that your information is protected. By providing us with your data, you confirm to us that you are over the age of 18 years.
Please read our Privacy Policy below carefully.
Information we collect from you
During your visits to our website or use of our services, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘personal data’).
Under no circumstances will we request information from you that may disclose your: political, religious, or philosophical opinions; beliefs, associations, or affiliations; health and sexuality; racial or ethnic origin; membership of a trade union, or a professional or trade association; or any other personal information.
How we use your information
We will only use your data we collect to deliver our services to you, including communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems, and providing you with a more personalised online experience. In the event we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of such use.
We also use the information we collect in aggregated and anonymised forms to improve our services, including administration of our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs. Any information you choose to make publicly available, such as comments on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites, or if others have copied or saved the information.
Storage and security of your information
We will use all reasonable means to protect the confidentiality of your personal data while in our possession or control. In our organisation, personal information may be stored both electronically and in hard-copy form. We are committed to keeping your personal information secure regardless of the format in which we hold it, and we take all reasonable steps to protect your information from any misuse, interference, loss, and unauthorised access, modification, or disclosure. However, you use the website at your own risk, and we accept no responsibility, whether we are deemed to have been negligent or not, in the event of a security breach that affects your privacy.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Note that no information transmitted over the internet can be guaranteed to be completely secure. We will endeavour to protect your personal information as best as possible, but we cannot guarantee the security of any information that you transmit to us or receive from us. The transmission and exchange of information is carried out at your own risk. In the event of a breach of our security, and your personal data is compromised, we will promptly notify you in compliance with the applicable law.
Overseas transfer of personal information
To enable us to deliver our services, we may transfer information that we collect about you, including personal data, across borders for storage and processing in countries other than Australia. If your personal data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.
Sharing your information with third parties
We do not, and will not, sell or deal in personal data or any customer information.
Your personal are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing, or to protect our copyright, trademarks and other legal rights. To the extent that we do share your personal data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this Privacy Policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your personal data for any purpose other than that for which it was shared.
We do not disclose your personal data to third parties unless we have obtained your consent.
Disclosure of your information
We may, from time to time, need to disclose certain information, which may include your personal data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, during a legal proceeding or in response to a law enforcement agency request. We may also use your personal data to protect the rights, property or safety of ommisolutions.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise), customer information, which may include your personal data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your personal data in good faith and when required by any of the above circumstances.
Cookies
We may automatically collect certain data from you as you use our website by using cookies and similar technologies.
A “cookie” is a piece of information that is stored locally on your personal computer’s hard drive or mobile device’s storage. A Cookie records your navigation around a website, so that when you revisit that website, it can present tailored options based on the stored information about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes, and to discover other operational improvements for the website.
Cookies are used by nearly all websites and do not harm your system. If you want to check or change the types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. By not blocking cookies and continuing to browse you are authorising the use of cookies. If you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality, and to help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords and Facebook Adverts. These ads may appear on this website or on other websites you visit.
Links to other websites
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, of the privacy statements of every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by this website.
Your legal rights
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
If you wish to exercise any of the rights set out above, please email us at connect@ommisolutions.com.au.
To respond to any request, we will require the following information: your name, address; and your contact numbers. There is no fee chargeable to access your personal data; however, we may charge a fee if your request is unfounded, repetitive or excessive, or if you refuse to comply with your request in these circumstances. As a security measure to ensure your data is not disclosed to any person who has no right to receive it, we may request further information from you. We try to respond to all legitimate requests within 30 days unless the request is complex or where there are multiple requests. If our response is likely to exceed 30 days, you will be notified.
If you are not happy with any aspect of how we collect and use your data, please contact us first so we may attempt to resolve your issue immediately. You also have the right to complain to the Office of the Australian Privacy Commissioner (https://www.oaic.gov.au), the Australian supervisory authority for data protection issues.
Change in privacy policy
To ensure our Privacy Policy remains current, this policy is subject to change.
We may modify and update this policy at any time, at our sole discretion. All modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our Privacy Policy.
Contact us
If you have any questions or concerns at any time about our Privacy Policy or the use of your personal information, please contact us at connect@ommisolutions.com.au and we will respond within 48 hours.